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Get in touch
Questions about an order, a product, or which light would suit a particular room — we're happy to help. Including your order number where relevant helps us get back to you faster.
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Before you write in
A few of the most common questions are already answered on our FAQs page, and if you're chasing a parcel, Track Your Order explains how tracking works.
Our full shipping and return and refund policies are also worth a look — returns are accepted within 30 days of delivery on unused items in their original packaging, and orders are processed within 1–3 business days.