Track Your Order

Where's my order?

When your order ships, we email a tracking link to the address you used at checkout. That link is the fastest way to see where your parcel is.

Haven't received a tracking email?

A couple of things to check first:

• Orders are processed within 1–3 business days, so if you've just ordered, it may not have shipped yet.
• Have a look in your spam or promotions folder — tracking emails often land there.
• Confirm the email address on your order confirmation is the right one.

If none of that turns it up, email us and we'll resend your tracking details.

My tracking hasn't moved

Tracking often pauses between scans, especially in transit or during customs clearance. Delays caused by carriers, weather or customs are outside our control, but if yours has been stuck for an unusually long time, get in touch and we'll chase it up.

Ask us directly

Email storenichee@gmail.com or call (909) 430-8801 with your order number and we'll find out where things stand.